Effective Date: June 24, 2026
1. Introduction
We care about your privacy. You trust us with your details. We do not take that lightly.
This page explains a few things. What we collect. Why do we collect it? Who we share it with. What choices do you have?
It covers our website and our booking form. It covers calls and texts too.
We also use cookies. You can read more in Section 14.
If you use our site, you agree to this page. If you book a ride, you agree to this page. If something feels unclear, just ask us.
2. What Information We Collect
We collect a few basic things. Here is the simple version.
- Your contact details. Your name. Your phone number. Your email address.
- Your trip details. Pick-up address. Drop-off address. Date and time. Flight number, if needed.
- Special requests. Extra luggage space. A child car seat. Any other small requests?
- Payment details. Card number. Billing address. Basic payment info. Just what we need to charge you.
- Calls and messages. Some calls get recorded. This helps us train staff. Texts and emails get saved too. This helps us help you later.
- Website data. Your browser type. Your device type. Pages you visited. We collect this through cookies. It does not usually show your name.
We do not collect data from children. Not on purpose. Not ever.
3. Why We Collect Your Information
We do not collect data for no reason. Every part has a purpose.
We use it to book your ride. We use it to charge you correctly. We use it to send updates. We use it to answer questions.
We may send offers sometimes. Only if you said yes. You can always say no later.
We use it to fix our site. We use it to keep records. Some records are required by law.
You can stop marketing messages anytime. See Section 8 below.
4. Who We Share Your Information With
We do not sell your data. Not now. Not ever. Still, we share some details sometimes. Here is who, and why.
- Our drivers. They need your name. They need your pick-up spot. They need your drop-off spot. This helps them find you.
- Our office staff. They may see your booking. This helps them assist you.
- Helper companies. Some companies process payments. Some run our booking system. They only get what they need. They cannot use it elsewhere.
- Law enforcement, if required. This happens rarely. Only with a valid legal order. Or to protect someone’s safety.
- A new owner, if we sell. If our business is sold, your data may transfer too. This keeps your service smooth.
That is the full list. Nothing more. Nothing hidden.
5. Where Your Information Is Stored
We are based in Atlanta. Our data stays in the United States.
Even if you book from another country, your data is stored in the U.S., and U.S. law applies.
6. How Long We Keep Your Information
We do not keep data forever. Just as long as needed.
Booking records stay for accounting. Tax rules require this. Marketing details stay until you opt out.
Sometimes we must keep things longer. This happens during disputes. Or legal requirements. Once not needed, we delete it.
7. Changes to This Policy
We may update this page. Laws change sometimes. Our services may change too.
We will always update the date. Please check back occasionally. This helps you stay informed.
8. Your Choices and Rights
You have real choices here. At any time, you may ask us to:
Tell you what we have. Fix the wrong information. Delete your information when possible. Stop sending marketing messages. Limit how we use your data.
Reply “STOP” to any text message. This removes you right away.
Contact us using Section 13. We may confirm your identity first. This keeps your data safe.
If unhappy with our response, you may file a complaint. A privacy authority can help.
9. Links to Other Websites
Our site sometimes links elsewhere. Like our online booking platform.
Once you leave our site, this policy stops applying. We do not control other sites. Please check their privacy pages too.
10. Keeping Your Information Accurate
Things change sometimes. New phone number. New email address.
Please tell us when this happens. This keeps our records correct.
11. Children’s Privacy
Our service is built for adults. Not for children.
We do not knowingly collect kids’ data. If we find any by mistake, we delete it fast.
12. Keeping Your Information Safe
We take real steps to protect you. Secure payments. Limited staff access. Careful data handling.
Still, nothing online is perfect. No system is 100% safe. We do our best, always.
Please help too. Do not share your payment details. Keep your account information private.
13. How to Contact Us
Questions? Requests? Concerns? Reach us here:
5 Star Rides
Atlanta, GA 30301
Phone: (903) 424-9740
Email: info@AtlantaBlackCarLimo.com
We try to respond quickly.
14. Cookies
Cookies are small text files. Websites send them to your browser. Your browser saves them. It sends them back later.
This helps the site remember things. Like your settings. Like your past visits.
Two basic types exist. Persistent cookies stay saved longer. Session cookies disappear when closed.
Cookies usually do not show your name. But they may connect with other data. Like your booking history.
We use cookies for simple reasons:
To remember your choices. To recognize returning visitors. To see which pages help most.
Want to manage cookies? Check your browser settings. Every browser works a little differently. Chrome, Safari, and Edge all differ slightly.
You can block cookies if needed. You can delete them too. Just know this may affect your experience. Some site features may work less smoothly.
15. A Quick Recap
Let’s keep this simple. Here is what truly matters.
We collect only needed information. We use it to serve you. We do not sell your data. We protect it the best we can.
You stay in control always. You can ask questions anytime. You can request changes anytime. You can opt out anytime.
We aim to earn your trust. Every single ride. Every single time.
16. Final Notes
This policy applies to our website. It applies to phone bookings too. It applies to our text line. It applies to email contact.
If anything feels confusing, just ask. We are happy to explain. Plain language matters to us.
Thank you for trusting 5 Star Rides. We will keep working hard. We will keep your data safe. We will keep things simple, always.
17. Who This Policy Covers
This page covers all customers. It covers all riders. It covers all website visitors.
It covers anyone who calls, texts, or emails us.
It does not cover job applicants. We handle that data differently. A separate notice applies there.
18. About Our Service
5 Star Rides offers:
- Black car rides.
- Airport transfers, too.
- Corporate travel rides.
- Wedding transportation as well.
- We serve the Atlanta area.
- We serve nearby cities too.
Our chauffeurs are well-trained. Our vehicles are kept clean.
We collect data to support this. Nothing more than that. Just enough to serve you well.
19. Your Trust Matters to Us
We know rides feel personal. You share your location with us. You share your schedule, too.
We respect that responsibility fully. We handle your data carefully. We train our staff well. We review our practices often.
If our practices ever change, we will update this page first.
